Safety on Purpose

Fatigue, Stress & Safety Blind Spots

Joseph Garcia Season 1 Episode 8

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0:00 | 19:00

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We share why fatigue and stress are operational hazards that warp decisions, narrow awareness, and fuel preventable incidents. We offer six human factors leaders miss and simple tools any team can use to slow down, reset, and work safer without sacrificing quality.

• reframing fatigue from personal failing to system risk
• how fatigue mimics intoxication and shrinks awareness
• microsleeps and why “I didn’t see it” is real
• stress overload, working memory drops, and snap decisions
• forklift case study showing overload, not negligence
• six human factors: cognitive load, repetition fatigue, emotional fatigue, deadline pressure, social pressure, sleep inequity
• leadership tools: one-minute check-in, reinforce the pause, remove rush signals
• team strategies: mental resets, teach micro fatigue, rotate tasks, talk about stress, audit scheduling
• empathy as a safety tool and culture builder

If this episode resonated with you, share it with a leader, a coworker, or someone who needs to hear that fatigue and stress definitely is not a weakness. New episode drops every other Tuesday. Until next time, stay safe, stay intentional, and always lead with purpose.


Hosted by: Joe Garcia, Safety Leader & Culture Advocate
New Episodes Every Other Tuesday
Safety on Purpose


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Framing Safety Beyond Compliance

Fatigue As An Operational Hazard

What Fatigue Does To The Brain

Situational Awareness And Microsleeps

Stress Layered On Fatigue

Forklift Incident: Overload, Not Negligence

Six Overlooked Human Factors

Message To Leaders: Fix Systems

Three Leadership Tools That Work

Practical Team Strategies For Tomorrow

Empathy, Culture, And Closing Call

SPEAKER_00

Welcome back to Safety on Purpose, the podcast where we shift from compliance to culture, from rules to relationships, and from checking the box to leading with purpose. I'm your host, Joe Garcia. Today's episode is one that hits every single one of us. Leaders, frontline workers, managers, new hires, and yes, even safety professionals. We're talking about fatigue, stress, and the safety blind spots they create, the human factors that we're definitely missing. And I want you to stick with me today because this isn't just another safety topic. This is one of the root causes behind so many of our incidents, near misses, and close calls that get brushed off with phrases like they know better, or they weren't paying attention, or they got careless. No, not careless, not reckless, and definitely not stupid, just simply human. Let's get into it. Wherever you are, driving, working, doing paperwork, honestly, this doesn't matter what you're doing. I just want you to pay attention to this. How tired are you today? Not just, you know, I'm fine, or you know what, I feel actually pretty good. Answer this honestly. Really, how tired are you? Because fatigue and stress are never neutral. They don't just make us feel tired, they change how we think, how we see the world, how we make decisions. And here's the kicker. Most organizations out there treat fatigue like it's a personal problem instead of an operational hazard. Today we're going to pull this apart. So let's talk about what fatigue actually does to the brain. So you've probably heard the saying fatigue makes cowards of us all. I don't know about cowards, but fatigue definitely makes us predictable. Let's break this down with what research shows. In real everyday language, fatigue definitely mimics intoxication. Studies show that being awake for 17 hours affects you like a 0.05 blood alcohol content. And at 20 to 22 hours, it's like being legally drunk. We would never let someone work impaired, but we regularly allow and even encourage fatigue. Fatigue shrinks situational awareness. Now, this is critical. A tired brain narrows your awareness to just the task right in front of you. The hazard on the edges, the unexpected changes, the something feels off moments, well, they simply disappear. This is why workers genuinely say, Wow, I didn't see it, or, you know, I didn't know that was there. They're telling the truth because they honestly didn't see it. Fatigue causes micro sleeps. Micro sleeps are those one to two seconds involuntary brain shutdowns. You don't know they happened, but your awareness goes dark for a moment. Plenty of incidents in those two seconds were nothing should go wrong, but definitely did. And it's something that we've all seen happen to us in our careers. We go to talk to somebody, hey, how did how did this happen? You know, I I don't know. I just blanked out for a few seconds. And this is potentially the reason behind that. Fatigue makes your brain choose habit over thinking. So when you're tired, you skip those small steps. You forget those checks that we usually do. You don't see the shortcuts as being dangerous. You assume the equipment is fine. Your brain is conserving energy, and the conversation creates risk. We train people on the technical hazards. But do we train them on what their own brain is doing when they're exhausted? Usually not. So let's talk about how this stress factor plays into fatigue as well. Now let's layer stress on top of fatigue. This is where the real trouble starts. Stress is basically your brain's alarm system stuck in the on position. When that happens, your working memory drops, your decision making gets rushed, and your focus on whatever is screaming loudest, and you stop noticing those soft signals. And here's something not enough leaders understand. People don't make unsafe choices because they don't care. They make unsafe choices because their brain is simply overloaded. So let me tell you a quick story. Years ago, I was called to review an incident involving a forklift operator. Great guy, great record, definitely known for being safe. One day he clips a support beam backing out of a bay. Now there were no injuries, there was very little damage, so minor damage, but it definitely shook him up. When we dug in, here's what we learned. His kid had been sick all week. He was coming and covering overtime. He was running on four to five hours of sleep every night. He was worried about being behind on production. And he didn't want to let his crew down. So what happened? His situational awareness collapsed. His mental radar narrowed. And he definitely got tunnel vision. He wasn't negligent. He wasn't careless. He was simply overloaded. And this is what we miss when we only look at policy violations, when we don't look deeper than just simply what happened and why that happened, or they broke the rule, let's figure out what we need to do from there. You got to dig deeper. You got to figure out what actually happened to contribute to this. So let's talk about the human factor now. The human factors that we're definitely missing. So let me give you these six human factors that leaders in safety programs often underestimate or ignore completely. Number one, the cognitive load. This is the total mental workload a person is carrying. If your brain is juggling too many things, hazard recognition drops. And how many of us out there today definitely have too much going on in our lives, in our mind? So when we're trying to focus on this task that we're getting done, our mind is definitely overloaded. We're trying to juggle so many different things in our mind. And definitely we're seeing that happening out there. Hazard recognition is taking that drop. Number two, repetition fatigue. Repetitive tasks make people zone out. Even a simple, safe job becomes high risk when someone is on a mental autopilot. There's so many different jobs and tasks that we have in our environments, our plants, our warehouses, even in the offices, there are repeat tasks being done on a daily, weekly, whatever. They're happening all the time. And a lot of times you get in that motion. Like, how many of you out there have been driving and you end up going to the office on a Saturday because you checked out, you were thinking about something else, and you ended up driving yourself to work? That is a perfect example of repetition fatigue because you're tired, you're not thinking, the body takes over, and you just kind of go with the motion. That can be definitely very dangerous. Number three, emotional fatigue. This is exhaustion from stress, conflict, grief, burnout, or pressure. It kills attention, kills patience, and kills awareness. Emotional fatigue can happen to any of us. We're in that time of the year where we're dealing with holidays, the stress of the money, the stress of having to go see family, the stress of work. Everything adds up. Everything contributes to this emotional fatigue. How many of us out there can say we're burnt out? And when we're we're in December, and it's a hard time of the year for some of us because of we're dealing with grief, loss of loved ones, loss of people that maybe left jobs and went somewhere else. There's a lot of stuff that happens that can contribute to emotional fatigue. Number four, deadline pressure. Rushing creates blind spots faster than any other factor. And let's face it out there, there's so many different parts of production out there that rushing is kind of the undertone of what we're telling people. Hey, we need to be quicker. We need to be, you know, more efficient. Those are code words for quicker or faster. So the deadline pressure is definitely happening. We're at that time of the year where the end of the year is quickly approaching, and we're trying to get these things done so that we can be ahead of schedule going into next year. Number five, social pressure. Crew culture matters. People will take risks just to not slow down the group. I know a lot of us out there can say this has happened to our teams or our plants or our groups, right? We get people who maybe just aren't feeling it that week. Maybe they're just kind of going through some of this emotional fatigue, the deadline pressure. They're the ones they don't want to let their team down. So they're trying to hurry. They're trying to do stuff. And when you hurry, that's when the mistakes happen. How many of us have been late to go somewhere and we're in a hurry to leave the house? And all of a sudden, oh, I forgot my keys. I got to turn around and go back and get my keys. Get out to the car. Oh, I forgot my wallet. I got to go back and get my wallet. Oh, I forgot my lunch. Now I gotta go back. So if we'd have just stopped, taking that second to realize let's gather everything we need and take it out, we wouldn't have had to make those three separate trips back, right? Number six, sleep inequity, the night shift people, those rotating shifts, early start times, and those long drives to work all quietly push people into fatigue risk, right? These aren't character flaws, these are predictable human limitations. And trust me, I definitely understand this because there were many years that I was driving over an hour to get to work, and it can wear on you. And this is the time of the year when it wears on you the most. You know, in the summertime, you can roll down the windows, you know, even though you're stuck in traffic, it's beautiful outside. But when it's cold and snowy and bleak, we're kind of like, I just want to get home. I just want to get under a blanket on the couch and do whatever I not this in traffic, right? So sleep inequity take shape in all different ways, and especially the driving or the people on the night shift, it comes into play. So let me talk to the leaders out there right now. I want to speak to everybody listening who is a supervisor, manager, foreman, and then safety director. If your operation depends on people working tired, you don't have strong workers. You have a broken system. And people will hide their fatigue out of fear, fear of looking weak, fear of disappointing their team, fear of getting written up, and fear of being seen as not tough enough. We created that. So we have to uncreate it. Let me give you three leadership tools to go forward with. Tool number one, the one-minute fatigue check-in. Just go around and ask workers, what's your energy level today? Are you clear-headed or are you foggy? Anything distracting you today? Normalize the conversation. Don't make it seem like you're sitting there reading off a script. Make it safe for them to answer honestly. Maybe sneak in a conversation about the weekend or you know, the upcoming weekend. What are your plans? And then kind of roll that in there. Hey, let me ask you a random question. Just because you know I'm concerned about you, I want to make sure you're okay. What's your energy level today? You know, are you clear-headed or are you a little foggy? I know, I know, I don't know about you, but coming off a weekend like I had, it's hard for me to get focused on what I need to do. So make it normalized. Don't just make it like you're reading a script or you're forced. Tool number two, reinforce the pause. Give teams permission, and I mean real permission, to stop and reset, especially before high-risk tasks, after interruptions, when something feels off, and when they're mentally overloaded. So when somebody's getting ready to go into a confined space, hey, let's take a second before we get into there. You look pretty tired. Let's pause for a second, regroup, and then let's go at it. Tool number three, remove the rush signals. Leaders create invisible pressure that causes rushing. Simple phrases like, let's go, or we're behind, or hurry up. None of those are good. Those destroy hazard recognition. Replace them with, hey, take the time you need. Let's get this right. Or say first, schedule second. People will mirror your tone. Let's talk about some practical strategies for teams. If you're looking for ways to address fatigue and stress tomorrow morning, here are practical steps. Number one, introduce mental resets. These aren't you know five or ten minute things. They can simply be 30 seconds before a task. What are the hazards? What changed? What's my energy level? Give them those 30 seconds to think about that before we jump into something. Number two, teach workers about micro fatigue. Those little dips in attention are warning signs, not signs of laziness. Teach them, hey, this can happen. Let's take a second and reevaluate what we're doing. Focus in on how we need to get this done safely and correct. Number three, rotate tasks when possible. All right. This isn't gonna happen everywhere. This isn't even possible everywhere. But breaking up monotony restores attention. We've all been in front of a group of people who are we're teaching some topic that isn't the greatest topic to teach. I mean, let's face it, a lot of stuff that we teach out there, it's pretty boring, right? So I offer breaks when I start to feel like I'm losing people. And then I start to change topics or tell a story, and that helps bring people back. Same thing applies here. So breaking up that monotony restores their attention. Just say, hey, let's rotate this over here or let's go over here and take care of this. We'll come back to this in a second. Number four, discuss stress at toolbox talks. Stress isn't a personal weakness, it's a workplace variable. Stress happens to everybody, right? Stress happens to me, stress happens to you listening today, stress happens to everybody. It's not something that may happen, it's definitely something that's happening. People have a good way of hiding stress. People have a good way of masking their stress. But let's face it, everybody out there today is facing some form of stress. Number five, audit scheduling honestly. If your schedule requires grinding people down, fix the schedule, not the worker. If we're out there and we're trying to just get the job done, get the project done because we're under the gun, then risk is going to be elevated. So let's focus in on helping our people refocus and get their attention back to where it needs to be. This is why empathy is a safety tool. This is why fatigue management is leadership responsibility. And this is why understanding understanding human factors is essential. If we want fewer injuries, fewer incidents, fewer near misses, and more people going home whole. When people are arrested, supported, and understood, they work safer. They're better communicators. They recognize hazards quicker. And they trust their leaders more. That's not a safety program, that's safety culture, and that's safety on purpose. Well, thanks for spending time with me today. If this episode resonated with you, share it with a leader, a coworker, or someone who needs to hear that fatigue and stress definitely is not a weakness. There are human conditions we have to manage together. New episode drops every other Tuesday. Until next time, stay safe, stay intentional, and always lead with purpose.

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